Frequently Asked Questions

FloodTech USA offers a full suite of professional residential and commercial restoration services, including:

• Water damage mitigation & extraction

• Flood cleanup and structural drying

• Mold detection and remediation

• Sewage cleanup and sanitization

• Fire and smoke damage restoration

We use cutting-edge tools and certified techniques to remove water, mold, and smoke residue, then fully clean, disinfect, and restore your property to its pre-loss condition.

Yes—we provide 24/7 emergency response, 365 days a year, including nights, weekends, and holidays. Our expert technicians are on-call and can typically be on-site within one hour of your call.

No matter the situation—fire, flood, sewage, or storm—FloodTech USA is ready to clean up the mess and begin immediate restoration to minimize damage and disruption.

Based in Vienna, Virginia, FloodTech USA proudly serves residential and commercial clients across Northern Virginia, Washington, D.C., and Maryland.

Virginia – Fairfax, Arlington, Alexandria, Great Falls, Sterling, Oakton, Legato, Tysons, Wolf Trap, Merrifield, Annandale, Falls Church, McLean, Centreville, Springfield, Chantilly, Reston, Dulles, and surrounding areas.

Washington, D.C. – Downtown, Georgetown, Capitol Hill, Navy Yard, Adams Morgan, Columbia Heights, NOMA, Palisades, Chevy Chase, Takoma, Fort Totten, Brookland, Michigan Park, Fort Lincoln, and more.

Maryland – Potomac, Bethesda, Rockville, Silver Spring, Kensington, College Park, Riverdale, Landover, Springdale, University Park, Gaithersburg, Germantown, Oxon Hill, and beyond.

Absolutely. FloodTech USA is fully licensed, insured, and bonded, giving you peace of mind throughout the restoration process.

Our team holds respected industry certifications, including:

• IICRC (Institute of Inspection Cleaning and Restoration Certification)

• Goldmorr Certification for advanced mold remediation

With over 30 years of combined experience, we’re equipped to handle even the most complex water, mold, and structural damage challenges.

Water damage can result from many sources, including:

• Heavy rainfall or storms

• Leaky or burst pipes

• Malfunctioning appliances (washers, dishwashers, water heaters)

• Sewage backups or toilet overflows

• Basement flooding or sump pump failures

• Fire suppression efforts (water used to extinguish fires)

If water isn’t properly extracted and dried, it can lead to mold growth within 24–48 hours. That’s why fast, professional remediation is essential.

At FloodTech USA, we use state-of-the-art extraction equipment, industrial drying systems, and antimicrobial treatments to eliminate moisture and sanitize your property. We also address the source of the issue to prevent it from recurring.

FloodTech USA works with all major homeowner’s insurance providers, including:

• State Farm

• Allstate

• GEICO

• Liberty Mutual

• Nationwide

• Chubb
  …and many more.

We can bill your insurance provider directly and handle all necessary documentation, estimates, and communications. Our goal is to make the process as smooth and stress-free as possible so you can focus on recovery.

We’re here to help. Whether you need answers, a free estimate, or immediate emergency service, contact FloodTech USA today at 703‑995‑9886 or fill out our online contact form.

Let us restore your home or business quickly, safely, and professionally.